Privacy Policy

About this policy

Effective date: 11-10-2026

RDN INVESTMENT & FINANCIAL SOLUTION (RDN, we, us or our) operates https://rdnsolution.com. This policy explains how we handle personal information received through our website, enquiry forms and communications about your requested services.

A product provider or partner platform may handle information separately under its own privacy notice. We will identify the provider involved in your request before sharing information for an application or referral.

Information collected and its purpose

Contact information: your name, phone number and email address, where supplied, to respond to enquiries and provide service updates.

Enquiry information: the service you select, your message and answers to service-specific questions shown on the form, to understand and assist with your request. Depending on the service, those questions may concern your product needs or financial circumstances.

Communication records: information you provide during follow-up calls, emails or messages, to continue the requested assistance and address questions or complaints.

Technical information: the source enquiry page, submission details, IP address and browser or device information, to administer enquiries, prevent misuse and maintain website security. Session and security cookies help the website and forms function.

Please avoid submitting identity documents, detailed health records or financial account documents through a general enquiry message. If an application requires additional or sensitive information, we will explain the necessary information, intended recipients and purpose, and obtain consent where required before collecting or sharing it.

How information is used

We use relevant information to respond to your enquiry, assist with the service you request, arrange an authorised referral where applicable, provide status updates, maintain necessary records, resolve complaints and protect the website against misuse. We may also use information to meet applicable legal obligations.

We do not treat an enquiry as permission for unrelated marketing or distribution of your information to every partner. Where consent is required, we request it for the stated purpose. You can choose not to provide information, although this may prevent us from completing the requested assistance.

Sharing information

We share relevant information only for the service you request, with the selected platform or provider and subject to any required consent. Depending on your request, the platform may be Policybazaar for insurance; Choice India / Choice Connect for demat accounts, mutual funds, loans or savings accounts; Turtlemint / Turtlefin for credit-score checks, personal loans or credit-card offers; or Credue (credue.in) for bank-specific credit-card applications.

The platform may route the application to the relevant insurer, lender, card-issuing bank, account provider, broker, depository participant or investment product provider. We identify the relevant recipient and purpose during the service process. Your information is not automatically sent to every listed partner or used to apply for unrelated products.

Information may also be handled by service providers supporting website hosting, communications, storage or administration, to the extent needed for those functions. Information may be disclosed where required by law, a lawful order or a competent authority.

A partner platform or independent product provider processes information under its own applicable privacy notice and legal obligations. These notices are made available during the relevant referral or application process. You can ask us which platform and provider will receive information for your request. RDN remains responsible for its own handling of information.

Credit information and application documents

A credit-score check uses the authorised platform's dedicated consent and verification process, identifying the requesting entity, credit information company, purpose and permitted frequency or duration. This Privacy Policy does not authorise report requests, recurring access or forwarding to additional parties.

Any handling by RDN of a credit report, identity document, financial record or health information will be explained separately, including its lawful basis. Listing a partner does not authorise RDN to access information held by that platform.

Use the specified application process for documents. Enter OTPs or authentication codes yourself into the authorised verification process; do not send them to RDN through forms, email or messages.

Contact preferences and separate consent

We may contact you using the details you provide to respond to your enquiry and give related updates. Tell us if you prefer a particular contact method or wish to stop follow-up contact.

Promotional communications, credit-report retrieval, Aadhaar authentication and other activities requiring separate permission are subject to the relevant consent process. Reading this policy or visiting the website does not provide that permission.

Cookies external content and links

The website uses cookies needed for sessions, form operation and security. You can control cookies through your browser settings, but disabling them may affect functionality.

Opening an external link, using a messaging platform or loading an embedded map may allow that provider to receive technical information such as your IP address and browser details. Those services operate under their own privacy notices.

Retention and security

We retain personal information for as long as reasonably necessary for the stated purpose, required records, legal obligations or resolution of disputes. When retention is no longer necessary, we delete or anonymise the information, subject to any lawful retention requirement.

We take reasonable measures to protect information against unauthorised access, misuse, loss or disclosure. No internet transmission or storage system can be guaranteed completely secure. Please do not send passwords, OTPs, PINs or card security codes to us.

Your requests and complaints

You may contact us to review or correct information you supplied, request deletion, withdraw consent or raise a privacy concern. We will handle requests in accordance with applicable law and may need proportionate identity verification. Some records may need to be retained for legal obligations, and withdrawing consent may affect assistance that depends on that information.

Privacy and grievance contact: Devendra Negi. Email: support@rdnsolution.com. Postal address: 65/A, Bhagat Watika II, Civil Line, Jaipur, Rajasthan 302006. You may also contact us through https://rdnsolution.com/contact-us.

If your concern relates to an independent provider's handling of information, we can help identify the provider's complaint channel. Your right to approach a competent authority under applicable law remains available.

Children and policy changes

Our enquiry services are intended for adults. A parent, guardian or other legally authorised person should contact us if a requested product concerns a child, so that the appropriate information and consent process can be followed.

We may update this policy to reflect changes in services, data handling or applicable law. The revised version will show its effective date. Where notice or renewed consent is required, we will follow the applicable requirements.